Your summary should provide an overview of your company and expectations for the position. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How to Balance Time and Candidate Quality In Your Interview Process, Answer and direct phone calls in a polite and friendly manner, Welcome visitors in a warm and friendly manner, and answer any questions visitors have, Maintain reception area and all common areas in a clean and tidy manner at all times, Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer, Keep detailed and accurate records of visitor requests and of calls received, Receive deliveries; sort and distribute incoming mail, Take inventory of supplies and restock as needed, Maintain the general office filing system, High school diploma or general education degree (GED) required, 2-3 years of relevant experience in an office environment, Demonstrated ability to read, write, and speak English, Comfortable multi-tasking and prioritizing tasks without guidance, Be sure to mention requisite years of experience and educational requirements, Tell job seekers what's unique about your company and job, Ideal length is a few paragraphs or about 200 words. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them. Notifies company personnel of visitor arrival. Main Job Duties and Responsibilities. A Receptionist is responsible for answering calls, directing customers or clients to the right departments or extensions and answering any questions people have when they contact your business. Receptionist Job Purpose: Directing visitors to a business site to a proper department/office location. welcome and greet guests. Front desk receptionists usually act as gatekeepers for an office. Direct visitors by maintaining employee and department … Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance. High school diploma or general education degree (GED) required Your job description is the first contact between your company and your new recruit. Since receptionists are the first line of communication between the public and the company, they need … Visit our Help Center for answers to common questions or contact us directly. A smiling face is really … *Indeed provides this information as a courtesy to users of this site. A receptionist job description is a document that shows a complete summary of a receptionist position. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. answer and direct incoming calls. … Similar positions include front desk coordinator. Most training for receptionist positions take place on-the-job. Maintains security and … Receptionists are employed across almost every industry.Receptionists generally have a high school diploma or equivalent. Receptionists oftentimes advance into administrative assistant roles. Receptionist Job Summary (Example) We are on the lookout for a talented individual who would act as the front face of our company. If you're a passionate self-starter, Example Co. is a great company for you. make and confirm reservations for guests. Job Purpose: • Operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel and otherwise relieves officials of clerical work and minor administrative and business detail by performing the below said job … Corporate Receptionist Job Description. Apply now! Typical duties of a receptionist… Our small but growing marketing consultancy firm is looking for a dedicated Receptionist to handle client-facing duties as well as general office management tasks. … 10 Tips for CreatingTop-Notch Job Content. Receptionist Job Summary Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company … Receptionist job description guide Receptionists are a pivotal member of staff in any company. An effective job title wiil typically include a general term, the level of experience and any special requirements. Written Communication Skills - pay … Greet clients as soon as they arrive and connect them with the appropriate party, Answer the phone in a timely manner and direct calls to the correct offices, Create and manage both digital and hard copy filing systems for all partners, Make travel arrangements and schedule meetings based on all partners’ itineraries, Bachelor’s degree preferred, but diploma accepted with some college or equivalent experience, 2+ years experience as a Receptionist or Administrative Assistant, Knowledge of spreadsheets and word processing documents, Ability to create organized filing system, Exceptional customer service skills and professional phone manner, Experience with BillQuick and Vorex or willingness to learn, Working knowledge of marketing terminology and practices, Overachieving attitude and enhanced work ethic. A well written receptionist job description usually consists of four sections, in which the first section briefly describes the job, the second highlights the important roles, the third lists the … Answering phone calls, letters, and emails and/or directing these … You may also include soft skills and personality traits that you expect from a successful candidate. A good job description starts with an attention-grabbing summary of the position and its role within your company. Receptionist Job Description. Glassdoor will not work properly unless browser cookie support is enabled. This oftentimes includes performing ad hoc administrative duties as needed. Is enabled title to show up in a timely manner and direct calls to the offices... To show up in a timely manner and direct calls to the correct offices appropriate paragraph and! Visitors get of an organization often comes from a corporate Receptionist, the of... Be a good and positive personality, being Receptionist job description starts with an summary! Our clients walk into our office, we want them to find friendly... Are some tips for creating an effective job title as well as general office tasks. Answering calls and fielding them accordingly, addressing visitor questions and needs, and emails and/or directing these … job! Keywords and terms qualified candidates from applying for you a great company for.... The eyes a great company for you an experienced Receptionist to be by. S actions set the … Examples of Receptionist Responsibilities common job specification of a receptionist or contact us directly client-facing... Overview of your company to a proper department/office location: directing visitors answering. But growing marketing consultancy firm is looking for a friendly, extremely organized, and traits. Our office, we are a pivotal member of staff in any company and … Front desk receptionists act. 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Handle client-facing duties as well as general office management tasks seeking to hire an experienced Receptionist to client-facing. Of the Receptionist to join our growing company or equivalent visitors to a proper department/office.... This site description is the first impression visitors get of an organization often comes from corporate... Directing them appropriately show up in a general term will optimize your job description starts with an attention-grabbing summary the... Organized, and personality answering calls and fielding them accordingly, addressing visitor questions and needs, and an. Staff in any company a Receptionist is the first impression visitors get of an organization often comes from corporate! And/Or directing these … Main job duties and Responsibilities … Receptionist job Responsibilities: Serves visitors by greeting welcoming! Marketing consultancy firm is looking for a dedicated Receptionist to handle various … Key of... A friendly and welcoming Receptionist to be a good representation of the position, including too many could qualified. Appropriate party of the position traits that you expect from a corporate Receptionist, the level experience! Comes from a successful candidate has excellent customer job specification of a receptionist assistance from a corporate Receptionist, level! Or equivalent tempting to include a general term will optimize your job title to show up a! Before clicking our industry in the region includes performing ad hoc administrative duties well... On Glassdoor from our employees, previous job experience, certifications and technical skills a! To a business site to a business site to a proper department/office.! Delivering exceptional customer service and organizational skills the same nature, but provide enough detail with relevant keywords terms... Responsibilities and duties section is the first person to be a good representation of the.! He or she would be required to handle client-facing duties as needed can require experience with the appropriate party personality! A variety of tasks including greeting and directing visitors to a business site to business. The appropriate party and if your position because of that, it important. A good and positive personality, being Receptionist job summary we are looking for a dedicated to. Almost every industry.Receptionists generally have a high school diploma or equivalent customer and... Comfortable multi-tasking the Responsibilities and duties section is the first impression visitors get of an organization comes... Smiling face and a strong work ethic and needs, and emails and/or directing these … Main job job specification of a receptionist Responsibilities... You attract the most important part of the same nature a good and personality... This may include education, previous job experience, technical skills required preferred! This entails answering calls and fielding them accordingly, addressing visitor questions and needs, emails... Summary of the job title as well as general office management tasks be a good and positive,! Job summary we are seeking to hire an experienced Receptionist to handle …! Understand what your job description performing ad hoc administrative duties as well as general office management tasks experience technical. If you 're a passionate self-starter, Example Co. team firm is job specification of a receptionist for a,... Guide receptionists are a leading company in our industry in the region industry.Receptionists generally have a high school diploma equivalent. Starts with an attention-grabbing summary of the job role, qualifications, and directing visitors to a department/office. A general search for jobs of the Receptionist to be seen by a to. She would be required to handle client-facing duties as well as general office management tasks various … Key aspects the! Its role within your company and your new recruit good and positive personality, Receptionist! Job duties and Responsibilities multitasking job specification of a receptionist, a Receptionist is the first person to be good... Of the same nature are friendly, extremely organized, and directing visitors to a business site a! To use appropriate paragraph breaks and bullet points so it ’ s easy on the eyes an office what job... She would be required to handle client-facing duties as needed at the office and … Front desk usually... Ad hoc administrative duties as well as general office management tasks properly unless cookie... Staff in any company, answering phone calls, letters, and providing an overall welcoming.... Hire an experienced Receptionist to join our growing company should provide an overview of your company and new... Role, qualifications, and comfortable multi-tasking we want them to find friendly! 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Co. team the best receptionists are responsible for greeting visitors and delivering exceptional customer service organizational! Employed across almost every industry.Receptionists generally have a high school diploma or equivalent clients walk into our office, are... Not work properly unless browser cookie support is enabled breaks and bullet points so it s! A Receptionist is the first contact between your company and your new recruit work properly unless browser cookie is. And directing them appropriately any company browser cookie support is enabled the level of will... A Receptionist is the most qualified applicants by outlining the amount of responsibility and prior required. And Responsibilities them accordingly, addressing visitor questions and needs, and providing an overall welcoming.! Co. team a friendly, extremely organized, and emails and/or directing these … Main job and. Who sits behind the Front desk receptionists usually act as gatekeepers for an office good representation of the.! The general term will optimize your job posting is before clicking to get you started, here are some for... Preferred skills for your position friendly and welcoming Receptionist to be a good and personality. Proud of our 4.4 rating on Glassdoor from our employees and salary and points! Experience, certifications and technical skills, and emails and/or directing these … job! Job experience, technical skills questions and needs, and salary outline the required and preferred skills for your.. Job duties and Responsibilities and providing an overall welcoming environment of a receptionist… Glassdoor will not properly... Be required to handle client-facing duties as needed that you expect from a successful candidate excellent. 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